Webex Calling Network Quality Test

Modified on Wed, 15 Oct at 11:30 AM

Please use this link to test the network quality and bandwidth/latency relative to the Webex Calling network:

https://cscan.webex.com/

The tool prompts for the Webex Calling country and node. Select the nearest country and city.
I.e. for North America and LATAM, choose United States and either Dallas or Chicago.

There are two types of tests: basic and advanced.

The basic test checks for latency and bandwidth relative to the selected Webex Calling node. It provides a report indicating the measured parameters and indicating whether the network requirements are met.


The advanced test includes packet loss and jitter measurements in addition to the basic parameters. It requires access to the PC speaker and microphone.

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