How to get help?

Modified on Wed, 15 Oct at 12:24 PM

Via E-mail

You can send an email telling us what we can do for you

helpdesk@nextpointe.com

  

 

Web Portal

Visit our portal to create a ticket or check the status if you already have one.

https://support.nextpointe.com

You can also access the portal by clicking the support button on our website's menu

  

 

Phone Call

You can call +1 (305) 537-9600, Option 1 from any phone

Using a NextPointe Phone? call *611, Option 1

 

Web Chat

You can receive support from our team through the chat on our website

https://www.nextpointe.com

 

 

Text (SMS)

Send a text message at +1 (305) 677-8949, and we will assist you


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